Accessibility Statement

This accessibility statement applies to www.medwaycan.com

This website is run and managed by Hitch Marketing Limited

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some visual assets available within the resource hub are not fully accessible. Whilst these are primarily intended for print, you may request an accessible version by contacting admin@medwaycan.com.
  • Content displayed via Twitter, Instagram and Facebook may not always be accessible. You can request information on any posts shared by contacting admin@medwaycan.com

Readability and legibility

Text can be made larger on medwaycan.com by:

Holding down <CTRL> (or the command key on OSX) and pressing ‘+’ to increase the font size. To decrease the font size, hold down <CTRL> and press ‘-‘. To return the browser back to the default font size hold down <CTRL> and press ‘0’.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Web Team at admin@medwaycan.com

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hitch Marketing Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non-compliances listed below.

  • some visual assets available within the resource hub are not fully accessible. Whilst these are primarily intended for print, you may request an accessible version by contacting admin@medwaycan.com.
  • Content displayed via Twitter, Instagram and Facebook may not always be accessible. You can request information on any posts shared by contacting admin@medwaycan.com

Non-accessible content

PDFs do not specify a natural language

In May 2022, the Medway Can Stakeholder toolkit did not specify a default natural language. We are adding the natural language to PDFs that help people use a service. We expect to finish this work by the end of July 2022.

PDFs are missing titles

In May 2022, the Medway Can Stakeholder toolkit did not specify a default natural language. We expect to finish this updating this by the end of July 2022.

PDFs are not machine readable

In May 2022, the Medway Can Stakeholder toolkit was not fully machine readable.

We are preparing a machine-readable version of this document and expect to finish this work by the end of July 2022.

PDFs are not navigable

In May 2022, the Medway Can Stakeholder toolkit was not fully navigable.

We’re making navigable versions of all documents that are important for user tasks. We expect to finish this work by the end of July 2022.

Exemptions: content that’s not within the scope of the accessibility regulations

Documents for printing

There are documents on the website that are specifically for printing and are therefore exempt from accessibility regulations.

What we’re doing to improve accessibility

Our team are working through the above identified issues, and working to resolve them by the end of July 2022. Following this, an additional accessibility audit will be carried out, to ensure we continue to provide a website with a high accessibility standard.

Preparation of this accessibility statement

This statement was prepared on 23/05/2022. It was last reviewed on 27/05/2022.

This website was last tested on 27/05/2022. The test was carried out by Hitch Marketing Limited internally.

We tested each page using the WebAim WAVE Accessibility Tool, as well as carrying out in-house testing of keyboard navigation, colour contrast adjustments, line-height adjustments, and font zooming across devices. You can find out more about the WebAim Wave tool online at: https://webaim.org/

 

 

 

 

 

 

 

 

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